Cooperation

Step by step

THI offers only wholesale services. We cooperate with clients in Poland and abroad.
We only offer our products for further resale.

1. Working hours

Polish Office Business Hours: from 9 a.m. to 5 p.m. CET time (Warsaw, Paris, Berlin, Zagreb) Monday through Friday except for legal holidays in Poland.

2. Payment

The payment must be made within the due date specified in the invoice. Our bank account number for payments in EUR currency:

PL12 2490 0005 0000 4600 9653 1894
SWIFT: ALBPPLPWXXX

Upon fulfilling the first three orders – valued at least 200 EUR each excluding tax (advance payment) – the client can be granted an extended payment due date for consecutive purchases. It is possible to provide a Credit Line in the amount of 10.000 EUR excluding tax. Please contact the Sales Department to learn more about Credit Line: contact@thi-europe.com

3. First purchase

THI sells through B2B online platform or directly through sales representatives (phone, e-mail, Skype, Viber, Messenger, Telegram) to EU and non-EU customers. Please refer to Contact site. Before we establish the partnership and the first purchase, we need customer tax registration details and certificates. Please send us a request and your contact details to contact@thi-europe.com, and we come back to you with more information.

4. Deliveries

Orders placed by 1 p.m. (Warsaw time) will ship the same day from THI warehouse located in Poland, Łódź. Orders placed after 1 p.m. will ship the next day. Shipping rates are weight-based and vary depending on the total weight of your package. To qualify your order for free shipping, please contact the sales representative. Please send us a request and your contact details to contact@thi-europe.com, and we come back to you with more information. Typical standard delivery takes around two up to three working days around the EU countries.

5. Other information

All prices in the B2B online platform or other quoted prices do not include VAT nor other taxes. The customer is responsible for any import or tax duties that may occur upon final delivery. Each order is covered with insurance to ensure our client’s security.

Before we release the first order, we will need to collect tax identification and business register number details and certificates. In the next step, THI will grant access to the B2B platform, and our sales representative will arrange to send an e-mail with the link for the automatical registration process to the e-comm system.
Important! We require a person signing in for the first time is the person authorized to conclude agreements and listed in legal company certificates. Otherwise, it is necessary to supply a relevant power of attorney.
THI wants to make smooth the partnership establishing and registration process, and for this reason, we offer FREE SHIPPING for the first order for EU countries. This promotion cannot be combined with other promotions. To qualify your order for free shipping, please contact the sales representative. Please send us a request and your contact details to contact@thi-europe.com, and we come back to you with more information.

We provide our services:

Quickly and efficiently
via messenger software
(gadu-gadu, email)

Transparently
via a B2B

In person
via telephone